Insurance
Policy and claims platforms, explained in plain language.
When quoting, policy administration or claims slow down, the cause is often in a system another team owns. Pindot reads across them and tells your team what changed, with the evidence attached.
Pindot reads the systems an incident here usually runs across:
- Policy administration
- Claims platforms
- Customer portals
- Integration middleware
What insurance needs, and how Pindot meets it.
Three things every team we talk to asks for first. Each answer links to where we promise it in full.
- 1
Personal data kept out of answers
Policyholder and claims data is personal data, and it cannot spill into a chat window.
Fields you mark as personal data are masked in every result, before an answer is written from it.
How we handle your data - 2
Each team sees only its own systems
Claims, policy and finance teams own different platforms and should not reach each other's data.
You decide which sources each team or person can ask about, down to a single table.
How we handle your data - 3
A record of how every finding was reached
Incident reviews and regulators ask how a conclusion was reached, not just what it was.
Each question leaves an audit record of where Pindot looked, what it found and what it answered.
Every answer on the record
Stop digging through logs at 2am.
Bring your own 02:14, a real incident from your systems. We will show you how Pindot finds the cause, and where every piece of evidence came from.