Banking
When payments fail, find the cause before the bridge call does.
Payments, core banking and the gateways between them fail across many systems at once. Pindot reads them all, read-only, and names the probable cause with the records behind it, on servers you control.
Pindot reads the systems an incident here usually runs across:
- Payment and card switches
- Core banking databases
- API gateways
- Change and ticketing
What banking needs, and how Pindot meets it.
Three things every team we talk to asks for first. Each answer links to where we promise it in full.
- 1
Nothing touches production
A tool that can change a payment system is a risk your change board will not accept during an incident.
Pindot connects with read-only access. Your own systems refuse a change, not just our software.
Read-only, by design - 2
Evidence an auditor can follow
After an outage, the review has to show how the cause was found, not just what it was.
Every answer cites the exact records behind it, and each question leaves an audit record that is only ever added to.
Every answer on the record - 3
Data that stays inside the bank
Transaction data and logs cannot leave the network for an outside AI service.
Run Pindot on your own servers, fully air-gapped if you need. The AI runs on your hardware and nothing phones home.
Where your data goes
Stop digging through logs at 2am.
Bring your own 02:14, a real incident from your systems. We will show you how Pindot finds the cause, and where every piece of evidence came from.