Pindot

Find the one signal in the noise.

Pindot connects to your systems, watches everything, and pinpoints the exact source of any problem in plain language, with the evidence attached.

Request a demoSee how it works
  • DatabasesTables and query logs
  • Backend servicesApplication logs
  • Frontend servicesWeb and access logs
  • GatewaysEdge and API traffic
  • TicketingIncidents and changes

ROOT CAUSE

svc-ldap pool exhausted

OWNING TEAM
Platform
EVIDENCE
14 records · 3 sources

From alert to answer in three steps.

Pindot sits beside the systems you already run. It reads from them, never writes to them, and turns everything they produce into one place to ask what went wrong.

Cause found: payments-db ran out of connections

Tap a source to start an incident there.

  1. 1

    Connect

    Point Pindot at your databases, log files, syslog, webhooks and ticketing. Access is read-only, so nothing you run today has to change.

    • Databases
    • Log files over SSH
    • SFTP drops
    • Syslog
    • Webhooks
    • File upload
    • Ticketing systems
    • REST APIs
  2. 2

    Watch

    Every record is pulled in as it arrives and indexed by meaning as well as by words. Pindot keeps a running count per source and severity, so an unusual spike stands out.

    Errors per minute from one source. The run above its usual level is what gets flagged.
  3. 3

    Pinpoint

    Ask in plain language. Pindot names the probable cause, cites the exact records behind it, tells you how sure it is, and suggests how to fix it.

    Example answer

    Connection pool on the payments database exhausted after the 02:10 deploy.

    Evidence
    38 records from 3 sources
    Confidence
    High

    Suggested fix: Restore the pool to 50 connections and roll payments-api.

Plain language. Evidence attached.

Ask Pindot what happened and watch it work: where it looked, what it found, and the exact records it found it in.

Pindot
/Copilot

Question: Why is payments returning 5xx since 02:14?

Answer: The payments database ran out of connections. Release 4.18 went out at 02:10 and lowered the pool size from 50 to 10 [1]. Connection waits started at 02:12 [2], and the gateway began returning 503 at 02:14 [3].

Suggested fix: Restore the payments pool to 50 connections

Replayed faster than real time. A root-cause answer takes a few seconds.

Three hours of chaos, or four minutes of calm.

The same incident, twice. Once on a bridge call where every team proves it isn't them, and once with Pindot.

Without Pindot

3h 21mof finger pointing

incident-payments-down

14

#incident-payments-down

Sev 1: payments returning 5xx

  1. MonitoringApp02:14

    payments-api 5xx rate above 20% (threshold 5%)

With Pindot

4m 02sto a named cause

Pindot
/Copilot

02:14

02:14, asked: Why is payments returning 5xx since 02:14?

02:18, probable cause: The payments database is out of connections. Release 4.18 went out at 02:10 and lowered the pool from 50 to 10.

What Pindot does.

Six things it does on every question, the same way every time.

  • Root cause, and the fix

    Pindot reads across every connected system at once, names what actually went wrong, and suggests how to put it right, step by step.

  • Evidence, not opinions

    Every answer cites the exact records behind it, with their source and id, and links to its own audit entry.

  • Notices before you ask

    It learns each source's usual volume and flags the one that moves away from it.

  • Runs where you choose

    On your own servers, fully air-gapped, or hosted by us. On-premise, even the AI runs on your hardware, so nothing leaves your building.

  • Hands off to your tools

    File a Jira ticket or post a finding to Slack with the evidence attached. You see the draft before it is sent.

  • Honest by design

    When a source is down or the evidence is thin, the answer says so and names what was missing, instead of guessing.

Connects to your existing stack.

Built-in connectors, each isolated so one failing source never takes down the rest.

Reads from7 of 8 answering

Databases

Asked in plain language, with read-only access.

  • Pulled by Pindot
  • Read-only
  • payments-db
Reading nowCircuit closed
  1. 02:12:31 WARN connection wait 5.2s on pool payments
  2. 02:13:58 FATAL remaining connection slots are reserved
  3. 02:14:02 INFO active=10 idle=0 waiting=41

Off until an administrator turns it on.

Stop digging through logs at 2am.

Bring a real incident. We will show you how Pindot finds the cause, and where every piece of evidence came from.

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